Complete Paw
After finding success selling homemade organic dog vitamins disguised as delicious treats at their local farmer’s market, Complete Paw’s founders moved the business online and went on to secure a 7-figure investment to scale their mission of delivering the most delicious doggie vitamins in the world. But after outgrowing in-house shipping, they hired a well-known company whose recurring fulfillment mistakes and poor customer service almost put Complete Paw out of business and incurred the brand over $100,000 in refunds due to a large amount of lost packages and expired products being shipped.
Founder, Vincent Fodor wasn’t sure if he could trust their brand and customer orders in the hands of any third-party logistics company, until they met Angela from Molly Fulfillment. After switching to Molly Fulfillment, Complete Paw was able to grow their brand with peace of mind – and better pricing. This has helped them build a loyal base of happy customers who sing the praises of Complete Paw dog vitamins. Now, every time Complete Paw launches a new product to their line of supplements, they know their orders will ship out on time and create more happy customers, and even happier pups!